Used car buyers continue to shift toward online shopping

One in four people who bought a car in 2021 visited an online used car retailer like Carvana
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The number comes from the Cox Automotive Car Buyer Journey Study, which tracks consumer attitudes toward the car-buying process. (Cox Automotive is the parent company of Kelley Blue Book.)

In 2020, 17% of buyers visited one of the new online used car retailers. Five years ago, just 3% did.

Their growth reflects a shift in how Americans prefer to car shop.

Americans are happiest shopping virtually

Though car prices soared throughout 2021, astonishingly, the study found that most Americans who bought a new car were happy with their shopping experience. Why? Because they conducted most of it online.

The more they conducted their buying experience virtually, the happier buyers were.

The average buyer visited just two dealerships and spent less

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Edmunds: Shopping for a car this year will not be the same

2021 was an unusual year for the automotive industry. While customer demand for new cars rebounded from the economic uncertainty of 2020, automakers found themselves unable to meet that demand because of semiconductor chip shortages and supply chain problems. So what should car shoppers expect for 2022? Much of the same, unfortunately.

“Competition for new vehicles will be fierce as inventory shortages persist in 2022,” said Ivan Drury, Edmunds’ senior manager of insights for Edmunds.

Shoppers today must contend with a limited selection, dealership markups, little to no discounts, and a greater sense of urgency to move quickly on a deal. With this in mind, here are five ways that car buying has changed, along with a few tips on how to manage it.



Vehicles that make their way onto the lot are more likely to be in more expensive trims and either marked

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New Software Allows Shoe Shopping While Charging Your EV, Without Leaving the Car

A new third-party in-car web browser will allow drivers and passengers to watch, shop and browse all from the comfort of the driver’s seat, without having to pick up a smartphone or tablet.

Vivaldi, a web browser developed by a tech company in Norway, is now available for download in the Polestar 2 electric car in all North American, European and Asia Pacific markets. Polestar 2 is the first auto to carry the browser, which could be coming to other Android Automotive operating systems in the future.

“Now there is basically no limit to the web content you can explore in Polestar 2,” Polestar CEO Thomas Ingenlath said in a press release.

While only available in one car from one brand, this paves the way for Vivaldi or other third-party browsers to make their way into other cars that utilize Android Automotive OS. Many automakers are switching to the operating

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The biggest mistakes buyers make when shopping for an electric car

Electric cars continue to drive their way into the mainstream, and as sales grow we want to help steer you away from any potential mistakes so you can make the right car buying decision that works for you.

Sales of electric vehicles, or EVs, grew five times as fast as sales of gasoline-powered cars, according to data from Autotrader parent Cox Automotive. Still, EVs remain a small percentage — a little under 3% — of the cars Americans currently drive.

Automakers debuted dozens of new electric cars this year. There’s now an electric model available, or on the way soon, in almost every market segment.

Less than $20,000 to spend? Get a Nissan Leaf. Want to spend six figures and set 0-60 mph records? Get a Tesla Model S Plaid or a Porsche Taycan.

Want something functional for a small family with a little bit of style? Try the soon-to-arrive 

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