Lexus, Subaru Have Most Loyal Customers Among New-Car Buyers: Study

The customer experience matters

Automakers work hard to keep customers coming back, and increasing competition is only making that job much more difficult. Some brands are better at retaining customers than others. J.D. Power’s 2020 US Automotive Brand Loyalty Study for new cars, released this week, shows which automakers succeed in customer loyalty, and which ones have work to do.

Lexus tops the study for luxury brands with a 48 percent of customers returning to the brand. That’s followed closely by Mercedes at 47.8 percent with BMW, Porsche, and Audi trailing at 45.1 percent, 44.9 percent, and 43.4 percent, respectively. Those automakers squash brands such as Jaguar (20.7 percent), Infiniti (27.7 percent), and Maserati (28.7 percent). For US brands, Lincoln bested Cadillac 37 percent to 33.8 percent.

How Automakers Stack Up:

Mass market automakers that see a high percentage of returning customers include Subaru, Toyota, and Honda. The three

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Ketamine can reduce harmful drinking by pharmacologically total information

Single Shot of Ketamine Could Cut Problem Drinking by Rewriting Memories,  Claims Study | Technology Networks

This study found that intravenous ketamine following the brief retrieval of maladaptive cue-alcohol memories produced a comprehensive reduction in the reinforcing effects of alcohol among harmful drinkers. A rapid and lasting reduction in the number of drinking days per week and volume of alcohol consumed was observed when ketamine followed MRM retrieval/destabilization, with no rebound to baseline observed for at least 9 months following manipulation. Control groups receiving retrieval or ketamine alone did not show such changes in reward-related responses to alcohol, although the latter group did show some reduction in drinking.

This pattern of results is aligned with a therapeutic mechanism grounded in reconsolidation interference. Successful interference with the MRMs that putatively underlie excessive drinking should theoretically allow rapid and lasting dampening of reward response to alcohol cues, reducing motivation to drink and drinking levels. The reductions in drinking attributable to ketamine per se (i.e. without MRM retrieval) are … Read More

Brabham BT62R Debuts As Road-Legal, Everyday Race Car

Featuring the most powerful non-turbo V8 on the market.

The reports from May last year were correct. Brabham has modified the BT62 race car to become street-legal “in selected markets” and the car you see in the gallery below is the final product. According to the automaker, it is still (nearly) as capable as the actual race car but can finally be driven on public roads.

Gaining the R suffix to reflect the transformation into a vehicle that can be driven on a regular basis, the BT62R comes equipped with a modified exhaust system that meets the restrictions for public use. There’s also an adjustable suspension and an optional air conditioner plus a heated windshield. A set of new Eagle F1 SuperSport tires and a modified aerodynamic package round off the changes.

“Launching the BT62R is a great achievement for the team at Brabham Automotive,” Dan Marks, CEO

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How to hunt down a used-car deal from a rental company like Hertz, Enterprise during coronavirus

As Hertz offers to sell thousands of its cars at steep discounts and millions of Americans face financial uncertainty due to coronavirus, now might be a good time to hunt for bargains from rental car companies. 

“There are definitely good deals out there,” said Rick Ricart, president of the pre-owned vehicle dealership Ricart Automotive in Ohio. “Rentals are down, and rental car companies might be getting aggressive to cut their losses.”

But there are also things to look out for. 

Pouncing on a used-car deal just because you see an alluring price could leave you in a financial bind down the line. And with cases of COVID-19 ticking up, buyers should take extra precautions before taking off in a car previously driven by dozens or even hundreds of other people. 

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Here’s how to smartly and safely find a used-car deal from a rental company in the age of COVID-19:

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